Delivering safely this winter season

Our deep commitment to safety guides our approach to everything at Amazon Flex. As an Amazon Flex delivery partner, it is important to take extra precautions to keep yourself and your vehicle safe during the cold weather months. Here are some tips and recommendations to help you deliver safely in winter weather.

Staying aware of weather conditions

Winter weather can be unpredictable, which is why it is important to stay aware of changes. At Amazon, we examine forecasts, assess potential weather impacts, and provide timely information to keep you safe on the road. If severe weather is expected to affect your area and scheduled delivery block, we provide in-app notifications to keep you informed and prepared. You can also find weather-related safety alerts in the ‘Updates’ section of the Amazon Flex app to keep you informed and prepared. In addition, you should always maintain awareness and use your best judgement, as conditions on the ground can change rapidly.

Safe driving in winter weather

When driving in wet, icy, or snowy conditions, we recommend to take additional precautions to keep safe on the road. While driving, reduce your speed to ensure your tyres maintain their grip. We also recommend keeping extra distance between your vehicle and others so you have more time to react. When visibility is low due to fog or snowfall, it is best to pull over somewhere safe to review the delivery addresses for your upcoming stops rather than stopping in traffic.

Service your vehicle

Remember to keep your vehicle well maintained, especially during the winter when you are using heating systems. Take time to warm up your vehicle and maintain proper fuel or electric vehicle battery levels to ensure it’s ready and functioning properly. Regularly check tyre treads, fluid levels, and lights to stay prepared for shorter and colder days. We’ve partnered with Onsi to provide Amazon Flex delivery partners with deals and discounts, including fuel and vehicle maintenance. Learn more about Onsi.

Staying warm

As the temperature drops, wear warm, protective layers such as hats, coats, and gloves. We also recommend wearing a safety vest as your outermost layer. Yellow, high-visibility safety vests are available to you at Amazon Logistics, Amazon Fresh, and Sub Same-Day delivery stations at no cost. These vests include reflective technology so you remain visible to vehicles and customers. Slip-resistant footwear provides additional traction and grip on icy and slick surfaces. In colder weather, remember to monitor for temperature-related numbness, tingling, or stinging in your fingers or toes. When you are delivering this winter, or at any time, you should never make a delivery if you feel unsafe. Your safety is our priority, and our Driver Support team is available through the Amazon Flex app to assist you at any time.