Staying safe when delivering in the dark

With fewer daylight hours during winter, it is important to stay safe when delivering in the dark. Here are some tips and recommendations to help you deliver safely during dusk, night-time, and early morning hours.

Preparing for your route

Before you begin your delivery block, remember to bring a torch or headlamp to light up dark spots at delivery stops. We recommend wearing a safety vest as your outermost layer. Yellow, high-visibility safety vests are available to you at Amazon Logistics, Amazon Fresh, and Sub Same-Day delivery stations at no cost. These vests use reflective technology so you remain visible to vehicles and customers in the dark. For increased readability when it is dark, you can also enable Dark Mode in the Amazon Flex app. This helps reduce eye strain in low-light environments. To turn Dark Mode on or off, go to the Main Menu > Settings > Display theme.

On the road

In low visibility, including before dawn or after dusk, make sure your headlights are on when it’s dark outside. On the road, keep more distance between you and the vehicle in front of you to give yourself more time to react. It’s also important to watch out for pedestrians and animals, especially in poorly lit areas such as country lanes.

At delivery stops

When you arrive at a delivery stop, check for any customer notes before leaving your vehicle. This allows you to stay focused on your surroundings when visibility is lower. Always lock your doors, turn off your vehicle when unattended, and park in well-lit areas wherever possible to be safe as you step out of your vehicle. When approaching a customer’s house, watch out for trip hazards such as toys or uneven pavements, and use paths. If you cannot find a customer’s address, you can reach out to the customer in the Amazon Flex app between 8 AM and 10 PM. If you are delivering outside these hours, or have any questions while delivering, reach out to Driver Support using the Help menu in the upper right-hand corner of the screen in the Amazon Flex app.