Find help getting started
Check our FAQ for guidance on account setup and onboarding. If you need more help, contact our Support team.
First steps after you sign up
Find out everything you need to know for your first delivery, from understanding delivery types and offers for delivery blocks, dressing the part, to preparing your vehicle, and receiving payments.
Still have questions about signing up?
If you need help with your Amazon Flex account registration, such as creating an account, choosing a region, or other setup steps, our Onboarding Support team is here to help. You can reach them by email or phone using the details below.
Please note: this support is available only for those based in the UK.
Phone: (+44) 0808 145 3757
Email: amazonflex-support@amazon.co.uk
Available daily between 07:00 – 19:00
Get help on the road
For active delivery partners, open the Amazon Flex app, tap the question mark icon, and select Call Driver Support.
Download the Amazon Flex app
Create an account to set your schedule, see your estimated earnings upfront, and start delivering with confidence.