Download the app to sign up

Onboarding takes place in the Amazon Flex app. You'll be asked to provide basic information and complete other activities that can help prepare you to deliver with Amazon Flex.

Most people complete all onboarding documents in less than an hour and can start delivering with Amazon Flex in less than a week. It's helpful to have the following items on hand when completing onboarding documents:

- Valid UK driver's licence (for car deliveries)

- National Insurance Number

- Banking details, such as your account number and sort code

- Insurance policy, so you can confirm that your policy meets coverage requirements (Hire & Reward + minimum SD&P for cars; public liability + personal accident for e-bikes)

Make sure your information is correct before you submit it. You will not be able to make changes after you submit. We'll process your information and send you an email when we're done, or if we need any additional information. If you're approved, you can finish your profile and start looking for offers that fit your schedule in the Amazon Flex app.

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Deliveries are organised into delivery blocks. The Amazon Flex app will show you offers for available delivery blocks, which you can view and schedule from the Offers page. Delivery blocks include the date, type, your expected earnings, start time, and estimated duration.

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Reserved offers are delivery blocks exclusively available for you for a limited time. Once a reserved offer expires, it becomes available to other delivery partners. Reserved offers are labelled as “Reserved,” on the Offers page in the Amazon Flex app.

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